Frequently Asked Questions
Everything you need to know about your CAS DEIA experience.
What is your shipping policy?
We offer worldwide shipping. Orders are processed within 2-3 business days, and delivery times vary between 5-10 business days depending on your location.
How can I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please contact our support team to initiate a return label.
What payment methods do you accept?
CAS DEIA accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I find my size?
Detailed size guides are available on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with ethical manufacturers and prioritize natural, high-quality fabrics to ensure longevity and reduced environmental impact.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking link to monitor your package's journey.